Privacy Policy

At pumpgear.net, we highly prioritize the privacy of our esteemed customers and follow strict privacy guidelines to ensure their personal information remains secure. We only collect data to communicate with you and never share or sell it to any third party. This privacy policy serves to address any concerns you may have about privacy protection on our website.

Information Collection and Usage

Pumpgear.net is the sole owner of all information collected on our website. We strictly maintain the confidentiality of our customer’s information and do not disclose, sell, rent, or share it with third parties in any way other than what is stated in this policy. We gather user information at different stages of their interaction with our website. 

Ordering

When placing an order, we request users to provide us with their name, address, and contact number, as well as financial information, such as credit card numbers. This information is only used for billing purposes and to complete orders. If we encounter any issues with processing an order, we use the contact information provided to communicate with the user. We never rent or sell your phone number.

Log Files

We use IP addresses to monitor user movement, analyze trends, and collect general demographic information to manage our website efficiently.

Comments

At pumpgear.net, we take necessary measures to prevent spam, and therefore, we collect certain information from the comments form, including the user’s IP address and browser user-agent string.

If you use Gravatar, your email address may be converted into an anonymized hash and provided to the service. Once your comment is approved, your profile picture or avatar will be publicly displayed alongside your comment.

Data Retention

When you leave a comment on our website, we store the comment and its associated metadata indefinitely to help us automatically recognize and approve subsequent comments, instead of holding them in a moderation queue.

When a user registers on our website, we save their personal information in their user profile. Users have the option to view, modify or delete their personal information at any time (excluding their username). The website administrators can also access and update this information.

Personal data collected and kept on file

Pumpgear.net assures complete confidentiality of all personal information provided by our registered users through our website management system. We guarantee that your personal data, including your email address, phone number, and residential address, will remain confidential and not be shared with any third-party organization.

If you wish to have your personal information removed from our systems, you may submit a request to our staff, and we will promptly delete it.

Your private information

At pumpgear.net, we ensure the complete privacy of your personal information and guarantee that it will not be shared with any third-party individual or company. The information you provide during registration is securely stored in our database, and your IP address is used for server diagnostics and website maintenance purposes.

Information Sharing

We may share demographic information in an aggregated form that cannot identify individuals with our partners and/or advertisers.

For billing purposes, we use a credit card processing company to handle purchases made by users.

If you place an order by phone or email, we may occasionally share some of our customer data with carefully screened companies offering relevant products or services. You can opt out of this by informing the operator when placing your order or contacting Customer Care. Alternatively, you can specify “Do not share” on your order when mailing or faxing it, and your opt-out preference will be permanent until you change it. When placing an online order, your sharing status is automatically set to opt-out.

We do not sell or rent customer email addresses to any third party.

Our Cookie Policy

At pumpgear.net, we have a clear Cookie Policy that ensures the privacy of our users. A cookie is a small piece of data that stores information icse2014.com about your visit to our website. We do not link any personally identifiable information to cookies while on our site. We use cookies to track your shopping cart, and you can still use our site even if you reject the cookie. However, you will lose your shopping cart if you leave the site before completing the order process.

When you leave a comment on our site, you can choose to save your name, email address, and website in cookies for your convenience. This saves you from having to enter your information every time you leave a comment, and these cookies last for a year.

When you visit our login page, we create a temporary cookie to verify if your browser accepts cookies. This cookie does not contain any personal information and is deleted when you close your browser.

We set multiple cookies when you log in to save your login information and screen display preferences. Login cookies expire after two days, while screen options cookies last for a year. If you choose “Remember Me,” your login information will be saved for two weeks. Logging out will remove these cookies.

When you publish or update an article, your browser saves an additional cookie that holds no personally identifiable information but displays the post ID of the article you last modified. This cookie is valid for one day.

Embedded Content from Third Parties

Our articles may contain embedded content from other websites, such as videos, images, or articles. This embedded content operates as if you visited the website directly.

These websites may collect information about you, use cookies, embed additional third-party tracking, and track your interactions with embedded content if you have an account and are logged in.

Images You Submit

We recommend avoiding including embedded location data (EXIF data) in your photos when uploading images to our website. Visitors to the website can download and extract any location data from images on the site.

Advertisements on Our Website

We use third-party ad companies to display ads on our site, which may include cookies. Although we use cookies on other parts of our site, the advertiser collects them from banner ads that we do not see.

Your Rights

If you have an account on our site or have posted comments, you can request an exported file containing your personal data, including any information you have given us. You can also request that we erase any of your data, except for information that we need to maintain for administrative, legal, or security purposes.

Data Handling

We use an automated spam detection service to monitor visitor comments.

Personal Information

Your username and password will not be shared with anyone outside of the Pumpgear.net community.

Additional Applications and Opt-In/Out Options

Like most other websites, our server logs your IP address to troubleshoot server issues when you visit.

Telephone Contact

At pumpgear.net, we may contact users via phone if there are any questions or issues regarding their orders. Additionally, we may occasionally call a small percentage of our customers to gather feedback on how we can improve our service and product selection.

Email Contact

We reserve the right to email you regarding your order or backorder, such as order and shipping confirmations. Occasionally, we send emails to our customers at Pumpgear.net, which may include special offers, news, newsletters, promotions, product updates, etc. Your explicit consent is required before including you in our email newsletter/promotions mailing list. Each email message contains instructions for removing your email address from future Pumpgear.net mailings. Our email list is not rented or sold to any third party, and all emails are sent only from Pumpgear.net.

Option to opt-in/out of receiving emails

At pumpgear.net, during the checkout process, you have the option to opt-in or opt-out of receiving our email newsletters and promotions by checking or unchecking the Stay In Touch box located directly under the email address field in the shopping cart. You can also contact Customer Care or email us to remove your name from the email newsletter/promotions list at any time. For information on usage and liability, please refer to our Terms of Use Agreement.

Link Issues

This website may contain links to other sites. Please note that Pumpgear.net is not responsible for the privacy practices of these other sites. We encourage our users to be aware of the privacy policies of each website that collects personally identifiable information. This privacy policy solely applies to information collected by Pumpgear.net.

Security

At Pumpgear.net, we take all necessary precautions to protect our users’ information. When sensitive information is submitted via the website, it is protected both online and offline.

When users are asked to enter sensitive information, such as credit card numbers, on our order form, the information is encrypted and protected with SSL encryption software, which is the best in the industry. The lock icon on the bottom of web browsers such as Microsoft Internet Explorer becomes locked, indicating that the page is secure.

Although SSL encryption protects sensitive information online, we take measures to protect user information offline. All of our users’ information, including personally identifiable information, is restricted in our offices. The servers that store this information are kept in a secure environment.

If you have any questions about security on our website, please contact us via email.

About Our Company

You can find us at Pumpgear.net.

How to Contact Us

If you have any questions or concerns about our privacy policy, please submit a support ticket via our Contact Us page.

Notification of Changes

If we decide to make changes to our privacy policy, a link to our most current privacy policy will be provided on the homepage. This ensures that our users are always aware of the information we collect, how we use it, and under what circumstances we may disclose it.